tri88 Terms & Conditions

Definitions

In these Terms & Conditions, the following terms carry the meanings assigned below unless the context requires otherwise:

Eligibility

To register and maintain an Account on the tri88 Platform, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout your membership:

• You must be a natural person (not a corporation, trust, or other legal entity).
• You must be at least 21 years of age. tri88 strictly enforces this minimum age requirement. Providing false information regarding your age constitutes a material breach of these Terms and will result in immediate Account closure and forfeiture of any balance.
• You must be a resident of Indonesia or otherwise accessing the Platform from a jurisdiction in which online wagering is not expressly prohibited.
• You must not be a current employee, contractor, director, or close family member of the Operator or any of its affiliated game-studio partners.
• You must not already hold another active tri88 Account. Only one Account per person, per household, and per device is permitted.
• You must have full legal capacity to enter into a binding contract under the laws applicable to your place of residence.
• You must not have been previously excluded or banned from the Platform for any reason including fraud, bonus abuse, or responsible-gaming self-exclusion.

Account Registration

Registration on the tri88 Platform is free of charge and may be completed via the tri88 Login page at any time. During registration you are required to provide accurate, complete, and current information including but not limited to your full legal name, date of birth, residential address in Indonesia, and a valid contact method.

• You are solely responsible for maintaining the confidentiality of your username and password. tri88 will never ask you to share your password via any channel.
• You must notify tri88 support immediately if you suspect unauthorised access to your Account.
• Accounts are non-transferable. You may not sell, transfer, or allow any third party to use your Account.
• You must keep your registered personal details accurate and up to date. Outdated information may delay withdrawals and KYC verification.
• tri88 reserves the right to decline any registration application at its absolute discretion without providing a reason.

Upon successful registration, a Welcome Bonus or other onboarding promotional offer may be credited to your Account subject to the applicable bonus terms set out in Clause 6 below.

Identity Verification (KYC)

tri88 operates under an internationally recognised gaming licence that mandates strict Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance. All Members are required to complete identity verification before making a first withdrawal and may be required to submit documents at any other stage at the Operator's discretion.

Acceptable identity documents include, but are not limited to:

• National Identity Card (KTP) — the primary accepted document for Indonesian residents.
• Valid passport (Indonesian or foreign national).
• Indonesian driving licence (SIM) in combination with another document confirming residential address.
• Recent bank statement or utility bill (issued within 90 days) as proof of address where required.

Documents must be clear, unaltered, and in full colour. tri88 reserves the right to request additional documents and to place a temporary hold on withdrawal requests pending satisfactory verification. Failure to complete KYC within a reasonable period notified by the Platform may result in Account suspension.

Deposits & Withdrawals

All financial transactions on the tri88 Platform are conducted exclusively in Indonesian Rupiah (IDR / Rp). The Platform supports the following deposit and withdrawal channels:

• Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), Bank Permata, and Bank Danamon.
• E-Wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja.

Deposits: Deposits are typically credited to your tri88 Wallet within 1–5 minutes of confirmed bank transfer or e-wallet payment. The minimum single deposit amount is Rp 10.000. tri88 does not charge any deposit processing fee; however, your bank or e-wallet provider may apply their own transaction fees independently.

Withdrawals: Withdrawal requests are processed by the tri88 finance team 24 hours a day, seven days a week. Standard processing time is:

• E-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja): typically under 3 minutes after approval.
• Bank transfer (BCA, BRI, BNI, Mandiri, and others): typically 5–30 minutes during banking hours; transfers to some banks may take up to 2 hours outside of core banking hours (08:00–21:00 WIB).

The minimum withdrawal amount is Rp 50.000. The maximum single withdrawal amount and daily withdrawal limits are displayed within your Account dashboard and may vary based on your verification level and account history.

tri88 reserves the right to delay or withhold a withdrawal payment pending satisfactory completion of identity verification (KYC), responsible-gaming checks, or AML review. In cases of suspected fraud or account compromise, withdrawals may be suspended pending investigation.

Bonuses & Promotions

tri88 offers a range of bonuses and promotional incentives to both new and existing Members. All bonuses are subject to the specific terms communicated at the time of the offer and the general conditions below.

• Wagering Requirements: Unless explicitly stated otherwise, all bonus credits are subject to a minimum wagering (turnover) requirement before they may be withdrawn. The applicable wagering multiplier is stated on each individual promotion page.
• Eligible Games: Not all games on the Platform contribute equally to wagering requirements. Slots typically contribute 100%; live casino table games and sportsbook bets may contribute at a lower rate or not at all. Consult the individual promotion terms for the contribution schedule.
• Time Limits: Bonuses must be used within the validity period stated on the promotion. Expired, unused bonus credit will be automatically forfeited.
• One Bonus Per Member: Only one welcome bonus may be claimed per Member, household, IP address, device, and payment method. Attempts to circumvent this restriction through the creation of duplicate accounts constitute bonus abuse.
• Bonus Abuse: tri88 actively monitors for patterns indicative of bonus abuse, including but not limited to low-margin arbitrage betting, account splitting, and hedging strategies designed to satisfy wagering requirements with minimal risk. Any Account found to be engaged in bonus abuse may have bonus winnings voided and the Account suspended.
• Seasonal Promotions: tri88 periodically offers promotions tied to cultural and sporting events relevant to the Indonesian market — including Idul Fitri, Ramadhan, Indonesian Independence Day (17 August), and major football tournaments such as BRI Liga 1, the AFF Cup, and the UEFA Champions League. These promotions are governed by additional terms published on the relevant promotion page.

tri88 reserves the right to modify, suspend, or withdraw any promotion at any time. Changes to ongoing promotions will be communicated via the Platform's notification system.

Betting Rules

By placing any Bet on the tri88 Platform, you agree to the specific rules applicable to the relevant product category. The following general rules apply across all product verticals:

• All Bets are final once confirmed. tri88 does not accept requests to cancel or amend a Bet after it has been placed and accepted, except where explicitly provided for in the applicable sport-specific or game-specific rules.
• Bets placed using funds obtained through the exploitation of a technical error, software malfunction, or pricing discrepancy will be voided at the Operator's discretion.
• In the event of a dispute regarding the outcome of any game or sporting event, the official result published by the relevant governing body (e.g., FIFA, AFC, PSSI, BWF) or certified game server log will be considered definitive.
• For mix parlay (multi-leg accumulator) bets: if one or more legs are voided due to event cancellation, those legs are removed and the remaining legs stand. If all legs are voided, the stake is refunded.
• For togel (Indonesia's traditional numbers lottery) products: official draw results from the relevant authorised draw operator are used. No claims based on unofficial sources will be accepted.
• Live in-play bets are accepted subject to network latency. tri88 reserves the right to void bets placed after the relevant in-play event has concluded if there is evidence of delay-exploitation.
• Maximum payout limits per single Bet and per day are displayed within each product section and apply regardless of the odds achieved.

Prohibited Conduct

The following conduct is strictly prohibited on the tri88 Platform. Any Member found to be engaged in any of the below activities will have their Account immediately suspended pending investigation, and may face permanent closure, forfeiture of balance, and referral to relevant authorities:

• Providing false, misleading, or fraudulent information during registration, KYC, or any other communication with tri88.
• Registering or operating more than one Account (whether under the same or a different identity).
• Using the Platform for any form of money laundering, terrorist financing, or other financial crime.
• Exploiting software bugs, pricing errors, or system vulnerabilities for financial gain.
• Using automated bots, scripts, or any non-human mechanism to interact with the Platform or place Bets.
• Colluding with other Members or third parties to manipulate game outcomes or betting markets.
• Attempting to reverse-engineer, decompile, or otherwise access the Platform's source code or proprietary algorithms.
• Harassing, threatening, or abusing tri88 support staff or other Members.
• Accessing the Platform from a Prohibited Jurisdiction using a VPN or other circumvention technology.

Intellectual Property

All content on the tri88 Platform — including but not limited to the tri88 brand name and logo, website design, graphics, game interfaces, text, software, and data compilations — is the property of the Operator or its licensed content partners and is protected by applicable international intellectual property law.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes. This licence does not permit you to copy, reproduce, distribute, publish, display, or create derivative works of any Platform content without the Operator's prior written consent.

Privacy & Data

tri88 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an Account, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.

Key data-processing practices include:

• Personal data is collected solely for purposes of account management, identity verification, regulatory compliance, fraud prevention, and service improvement.
• Data is stored on secure, encrypted servers. tri88 employs 256-bit SSL encryption across all data transmission channels.
• tri88 does not sell personal data to third-party marketers.
• Data may be shared with game-studio partners (for game operation), payment processors (for transaction completion), and regulatory or law-enforcement bodies where required by law.

For the full details of your data rights and tri88's obligations under applicable data protection frameworks, please review our Privacy Policy.

Responsible Gaming

tri88 is committed to promoting responsible gambling and providing tools that enable Members to maintain control over their betting activity. The following player-protection features are available to all Members free of charge via Account Settings:

• Deposit Limits: Set daily, weekly, or monthly caps on the total amount you may deposit into your Wallet.
• Loss Limits: Set limits on the maximum net loss you may sustain over a defined period.
• Session Time Alerts: Receive on-screen notifications after a specified duration of continuous play.
• Reality Checks: View a running summary of your net position during any active gaming session.
• Self-Exclusion: Request temporary (30 days to 12 months) or permanent exclusion from the Platform. Self-exclusion requests submitted via live chat are processed within 24 hours.

All players must be 21 years of age or older. If you are concerned that your gambling behaviour is causing harm to yourself or others, please visit our Responsible Gaming page for detailed guidance and support resources.

Limitation of Liability

To the maximum extent permitted by applicable law, the Operator's total aggregate liability to any Member arising out of or in connection with the use of the tri88 Platform (whether in contract, tort, negligence, or otherwise) shall not exceed the total amount deposited by that Member into their Wallet in the 30-day period immediately preceding the event giving rise to the claim.

Without limiting the foregoing, the Operator shall not be liable for:

• Any loss of profits, loss of revenue, loss of data, or any indirect, special, consequential, or punitive damages of any kind.
• Service interruptions caused by scheduled maintenance, emergency infrastructure repairs, force majeure events, or third-party network failures.
• Any unauthorised access to a Member's Account that occurs as a result of the Member's failure to maintain adequate credential security.
• Losses arising from the Member's reliance on any game strategy, prediction tool, or third-party advisory service.
• Technical errors in game outcome display that are subsequently corrected by reference to the certified game server log.

Nothing in these Terms & Conditions excludes or limits liability for fraud, wilful misconduct, or any other liability that cannot be excluded or limited under applicable mandatory law.

Suspension & Termination

tri88 reserves the right to suspend, restrict, or permanently close any Member Account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC within a notified deadline.
• Suspected fraud, money laundering, or other financial crime.
• Chargebacks or payment disputes initiated by the Member against the Operator.
• Regulatory instruction or court order requiring Account restriction.
• Extended inactivity (an Account that has had no login or transaction activity for 12 or more consecutive months may be classified as dormant; dormant accounts may be subject to an administrative maintenance fee of Rp 10.000 per month after notification).

Members wishing to voluntarily close their Account may do so at any time by contacting the 24/7 live chat support team. Upon voluntary closure, any remaining real-money balance (excluding uncleared bonus funds) will be processed for withdrawal to your registered payment method within 5 business days, subject to completion of any outstanding KYC requirements.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the Operator holds its international gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through the Platform's internal complaints procedure shall be referred to binding arbitration in accordance with the rules of the relevant licensing authority's dispute resolution framework.

For Members resident in Indonesia, nothing in this clause limits any mandatory statutory consumer protection rights that may apply under Indonesian law. If any provision of these Terms is found to be unenforceable under applicable law, the remaining provisions shall continue in full force and effect.

Amendments

tri88 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to Members via a notice displayed upon next login or via registered email. Continued use of the Platform following the effective date of any amended Terms constitutes acceptance of those changes.

We recommend that Members review these Terms periodically. The current version is always accessible at https://tri88.bio/terms-conditions. The effective date displayed in the page header reflects the date on which the most recent version came into force.

Contact

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the tri88 Platform, please contact the support team through the following channels:

• Live Chat: Available 24/7 directly on the Platform. This is the fastest way to reach our support team.
• Email: [email protected] (plain text — not a clickable link). Response time is typically within 2 hours during WIB business hours and within 6 hours at other times.

For formal complaints that have not been resolved through standard support channels, please submit a written complaint via email with the subject line "Formal Complaint — [Your Account Username]". tri88 commits to acknowledging formal complaints within 24 hours and providing a substantive response within 5 business days.